FBN General Insurance – because YOU really matter
FBN General Insurance Limited is a Limited Liability Company licensed to transact general insurance business in Nigeria. The Company is a member of The Sanlam Group, South Africa and provides general insurance coverage to both individual and corporate clients. We offer products that help customers enjoy the peace of mind that comes from managing the risks of everyday life.
With us, customers can protect what matters to them. One of our primary objectives is to help people, businesses and communities get back on their feet when the unexpected happens. It is, therefore, our responsibility to make sure that we are there for our customers both today and in the future.
We draw from the depth of technical experience and wealth of knowledge of our owners, which enables us in playing a significant role in the development of the insurance industry in Nigeria and providing client value.
At the end of 2019 financial year, FBN General Insurance continues to be the fastest growing General Insurance company by Gross Premium in Nigeria at 44% CAGR.
To be the first choice insurer in financial security and wealth creation in Nigeria.
We exist to safeguard the financial prosperity of our customers, while sustainably delivering value to all stakeholders.
We understand that our customers are more than just facts and figures of our business. We appreciate that they have concerns, challenges, hopes and aspirations. That’s why we greatly esteem and value them. And that’s why we show each of our customers a heartfelt concern and empathy that is uncommon in our industry. The customer is King.
We believe that trust is an invaluable asset in our line of work. Hence, we ensure that in all our dealings; in every contract we have with our customers, in our relationships with all other stakeholders and in all our processes, our character is never called into question.
Our word is our bond.
We are committed to the continuous offering of modern and relevant products and services which meet the yearnings and expectations of our customers. We are always forward thinking.
We focus on meeting the needs of the present without compromising the ability of future generations to meet their needs. This encourages us to frame decisions in terms of environmental, social, and human impact for the long-term, rather than on short-term gains.
In every aspect of our business, excellence is our benchmark as we focus on delivering a positive customer experience pre and post sales. So, whether our customers interact with our people, processes or products, they are sure to have an experience that is truly pleasing and rewarding. Only the best will do …because YOU really matter!
We can only achieve our strategic objectives by building a sound reputation founded on the highest standards of responsible behaviour. Over the years, our Group has been recognised for its strong commitment to corporate values and governance.
With recent events surrounding the development of corporate governance, it is evident that across the globe, investors are increasingly appreciating the impact good corporate governance practices are having on their investments.
To understand the corporate governance developments and culture in Nigeria, we offer a brief update on some recent developments in global corporate governance practices.