Terms of Use

You understand and agree that the contents of this website include all audio, video, graphics, images and textual materials, downloadable files, pdfs, Microsoft word, etc. All contents are protected by International copyright law. None of the contents on this website shall be used for any commercial purposes without the written consent of FBN General Insurance Limited.

You acknowledge and agree that the Service and any necessary software used in connection with the Service contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that the contents of sponsored advertisements or information presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by FBN General Insurance Limited, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part. FBN General Insurance Limited grants you a personal, non-transferable and non-exclusive right and licence to use the contents of the site; provided that you do so within the ambit of the Terms Of Service.

In addition, when using particular FBN General Insurance Limited services, you and FBN General Insurance Limited shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the Terms Of Service.

Description of Service

FBN General Insurance Limited website provides you with access to resources that are rich in content concerning the Bank and its services. You understand and agree that the Service is provided “AS-IS” and that FBN General Insurance Limited assumes no responsibility for the timeliness, deletion, or failure to store any user communications. You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees.

Requirements for Filling Online Form

In consideration of your use of the Service, you agree to: provide true, accurate, current and complete information about yourself as indicated in the form’s section. If you provide any information that is untrue, inaccurate, not current or incomplete, or FBN General Insurance Limited has a reasonable ground to suspect that such information is untrue, inaccurate, not current, or incomplete, FBN General Insurance Limited has the right to delete your form data from our server.

Web Account Opening

Your initiation of the web account opening process does not automatically guarantee that the account(s) will be opened on your behalf. You agree that the account opening will be subject to our processes and reviews which may require you to provide further confirmation or documents. You agree to comply with the standard account opening documentation requirements and to meet KYC requirements as may be stipulated by FBN General Insurance Limited. FBN General Insurance Limited reserves the right to accept or reject your application.


You agree to indemnify and hold First Bank of Nigeria Limited, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of any matter you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the Terms Of Service, or your violation of any rights of another.

Limitation of Liability

You expressly understand and agree that FBN General Insurance Limited shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if FBN General Insurance Limited has been advised of the possibility of such damages) resulting from:

Trademark Information

The name “FBN General Insurance Limited” and FBN General Insurance Limited’s logo are trademarks of FBN General Insurance Limited.


FBN General Insurance Limited respects the intellectual property of others, and we ask our customers to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide FBN General Insurance Limited’s Webmaster the following information:

FBN General Insurance Limited’s Agent for Notice of claims of copyright or other intellectual property infringement can be reached through webmaster@firstbanknigeria.com

General Information

The Terms of Service constitute the entire agreement between you and FBN General Insurance Limited and govern your use of the Service, superseding any prior agreements between you and FBN General Insurance Limited. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party matter or third-party software. The Terms of Service and the relationship between you and FBN General Insurance Limited shall be governed by the laws of the Federal Republic of Nigeria without regard to its conflict of law provisions. You and FBN General Insurance Limited agree to submit to the personal and exclusive jurisdiction of the courts located within Lagos State of Nigeria. The failure of FBN General Insurance Limited to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision or prevent a subsequent enforcement of that or any other right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and that all the provisions of the Terms Of Service shall remain in full force and effect. You agree that regardless of any provision of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred and extinguished.

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